Session 6 Feedback
4. Evaluate feedback
4.1 Seek formal or informal feedback from participants and colleagues according to organisational procedures and established evaluation methods
4.2 Monitor participation levels and provide attendance and participation information to relevant personnel
4.3 Revise supporting documentation incorporating feedback where appropriate
Getting Feedback
How will you get feedback?
You can get feedback at the time of the event or presentation or you can send out a request for feedback after the activity
Paper based, Online or other?
There are multiple ways of gaining feedback from an audience.
One way is to ask the participants to complete a form (paper-based) or depending on the audience you can use something like coloured balls and a jar. For an adult audience you may want more constructive feedback so you would have some open questions to invite responses. For a younger audience smiley faces to indicate that they enjoyed it or a sad face for not. You could also get verbal responses such as a show of hands. This is a great idea for younger audiences but would it count as official feedback?
Another way is to send out a document based questionnaire or design an online questionnaire. I prefer an online questionnaire as they usually take less effort, but that might depend on your audience.
Class Activity 1
How else might you get feedback?
Online Surveys
Class Activity 2
Research FREE online survey options. Select 2 and find out the following information:
- Name
- Types of questions
- Number of questions/responses for free version
- Ease of use for email/sharing
Select one tool and create a Questionnaire/survey for a fictitious event that was held at Mysty River Regional Library (you may choose the type of event). Post the link in our Facebook group or share with the class.
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